Terms and Conditions
DSL & SRU
DSL & SRU
Terms and Conditions for Calibre Sliding Screens and SRU retractable.
Introduction
Welcome to Calibre! We appreciate your interest in our locally made sliding screens. Please carefully read and understand the following terms and conditions before making any purchase.
Product Description
Calibre specializes in manufacturing high-quality sliding screens tailored to meet your needs. Our screens are designed to provide durability, functionality, and aesthetic appeal.
Warranty
We stand behind the quality of our products and offer the following warranties:
- DSL (Door Sliding Local) Screens: 1-year warranty from the date of installation, covering any manufacturing defects or faults in materials.
- SRU Retractable Screens: 5-year warranty from the date of installation, covering manufacturing defects.
Please refer to the warranty document provided with the product for specific terms and conditions.
All warranties are assured. However, if Calibre provides any service not covered by the warranty, the customer will be liable for both a call-out fee and a service fee.
Payment Terms
- Upfront Payment: Customers who choose to pay in full upfront are eligible for a 10% discount on their total purchase amount.
- Partial Payment: We require a 70% upfront payment upon placing the order, with the remaining 30% due upon installation.
- Ownership: Calibre retains ownership of all screens and materials until final payment is made in full.
- Changes in Payment Schedule: Calibre reserves the right to request changes in the payment schedule if there are delays or changes in project dates, whether caused by the client or Calibre.
- Late Payments and Postponements: Calibre is not obligated to continue or complete the project if there have been issues with late payments or postponed jobs.
- Unfinished Projects: If Calibre is unable to complete the project, Calibre will leave all paid materials with the client and remove any unpaid materials from the site.
Shipping and Import Tax Costs
Shipping and import tax costs are subject to fluctuations and will only be finalized at the time of the first payment.
Validity of Invoice/Quotation
This invoice/quotation is valid for a period of one week from the date of issuance or until the initial payment is made, whichever comes first.
Price Changes
Prices indicated in this invoice/quotation are subject to change without prior notice due to various factors, including but not limited to fluctuations in market conditions, supplier costs, or changes in project specifications. Once the invoice/quotation has been generated and remains unpaid beyond the stipulated validity period, the price may be adjusted accordingly.
Bank Account Details
Please find our bank account details below for payment:
Bank Name: Bank Mandiri
Account Number: 1750002610193
Swift Code: BMRIIDJA
Account Holder: PT SEMANGAT PERKASA BALI
Installation
Our team at Calibre is committed to providing exceptional service. We will install the sliding screens to the best of our abilities, ensuring they meet your specifications and expectations. Any specific requests regarding installation should be communicated to our team in advance.
Customer Responsibilities
1.Access and Preparation: Customers must ensure that the installation site is accessible and prepared before our team arrives.
2.Maintenance: It is the customer’s responsibility to maintain the sliding screens according to our care instructions to prolong their lifespan and performance.
3.Accurate Measurements: By providing measurements, the customer acknowledges responsibility for their accuracy. As products are custom-made, any discrepancies resulting from inaccurate measurements render the customer liable.
Refunds
Calibre does not offer refunds for orders once they have been placed and accepted. Once an order is confirmed, the customer is responsible for the full payment, and no refunds will be provided under any circumstances.
Force Majeure
Calibre shall not be held responsible for any delays or failures in performance resulting from events beyond our control, including but not limited to natural disasters, acts of government, labor disputes, or transportation disruptions.
Limitation of Liability
Calibre shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the purchase, installation, or use of our screens.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Indonesia.
Amendments
Calibre reserves the right to update or modify these terms and conditions at any time. The revised agreement will be applicable to any subsequent orders.
Acceptance of Terms
By placing an order with Calibre, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety.
Thank you for choosing Calibre for your sliding screen needs. If you have any questions or concerns, please don’t hesitate to contact us.